Do any of these scenarios sound familiar?
- You hired the best candidates, but they’re working in silos—and you’re not seeing bottom line results.
- Your people only come to work because they’re paid to be there. Enthusiasm, effort, commitment? Passion? They might as well be foreign words.
- You want to innovate, develop new product lines, or implement better ways of working, and all you get is pushback—“But we’ve always done it this way.”
- You don’t have workgroups, you have cliques. People don’t communicate openly or honestly. Gossip, backstabbing, and conflict are the norm.
- Or maybe conflict is avoided at all costs because people are too apathetic—or too scared—to speak out.
If only all your time wasn’t taken up with people problems.
Sure, you could wait for your people to sort out their differences amongst themselves. Hope team spirit will materialise before your best talent walks out the door.
But you’re not supervising a waiting room, you’re running a business.
It is possible your people might really be poor performers. If you look deeper though, it’s more likely they just haven’t been given the skills they need to pull together as a high- performance team.
The great news is, those skills—communication, conflict resolution, assertiveness, working with different personalities —can all be learned.
And investing in them will be one of the smartest business decisions you’ll ever make.