Our Range
|
 The Real Learning Experience offers a range of training programs. Please contact us to discuss the most appropriate training programs, and how we can contextualise each program to suit your needs and strategic objectives. Please select course to download flyer or request information: SalesThe Sales AcademyThis package is designed to provide the full range of skills...
[more]
This package is designed to provide the full range of skills, attitudes and knowledge that any sales person needs to succeed. The program is carefully designed to take account of the varying levels of skill and experience that exist within most sales teams. The Sales Academy covers sales skills (new business, building rapport, understanding needs, managing objections, positioning your solution and closing), business skills (negotiation, time management, business writing) and personal skills (goal setting, motivation, coping with rejection and a personality assessment). When conducted in house modules can be added or substituted.
In between training dates, participants are given workplace assignments, online activities, updates and case studies. There are also optional activities for the sales manager to conduct during regular sales meetings.
[minimise]
Individual modules from The Sales AcademyAny of The Sales Academy modules can be covered individually...
[more]
Any of The Sales Academy modules can be covered individually or compiled into tailored agenda. The modules you can select from are:
[minimise]
LeadershipLeading ChangeChange is a difficult process - that is a given. However, how...
[more]
Change is a difficult process - that is a given. However, how difficult it is depends heavily on how well the process is planned and implemented. Anyone in a leadership, management or supervisory position has the ability to influence the process dramatically - but only when they understand what happens to people and to organisations during change and when they develop strategies and skills to positively influence the change process
[minimise]
Born to manage, made to leadThis session is ideal for managers who are new or moderately...
[more]
This session is ideal for managers who are new or moderately experienced and from junior to middle management levels. It is designed to help managers take the mystery out of leadership and to help them identify a straightforward list of actions to help them develop into the senior leaders of tomorrow.
[minimise]
Lead with styleThis program is one of our highly popular social styles series...
[more]
This program is one of our highly popular social styles series and is designed to help managers get the best from each individual employee. Too often managers have a specific leadership style which works well for some staff, but is less effective with others. This course is designed to help supervisors, managers and leaders recognise that their team will be made up of people with varying social styles and how to get the most from each of these types.
[minimise]
DelegationPeople who delegate well develop new skills in other people...
[more]
People who delegate well develop new skills in other people, experience less stress and create greater productivity for themselves. It seems like something everyone would want to do – but most people are either reluctant to delegate or don’t do it well (and bad delegation is worse than no delegation). This covers the why, the what and most importantly, the how.
[minimise]
Leading InnovationMany organisations want their people to embrace a culture of...
[more]
Many organisations want their people to embrace a culture of innovation where new solutions and new possibilities are explored and implemented. This is much more likely to happen when the leaders in the organisation are able to create systems and processes that encourage and promote innovation and creativity
[minimise]
TeamworkLasseter's Reef, a Quest for GoldLasseter’s is best described as a learning experience...
[more]
Lasseter’s is best described as a learning experience – instead of telling people what they need to do, we let them experience it for themselves. The program is divided into two halves – one a dynamic interactive adventure in which teams compete to create the winning result, the second a debrief in which we look the strategies they used, the impact those strategies had, and the ways they can use these realisations in the workplace.
[minimise]
Giving and receiving effective feedback We often think of feedback as something that occurs once or...
[more]
We often think of feedback as something that occurs once or twice a year when a manager meets with their employees. In reality feedback is occurring all the time: from manager to employee, from the employee to the manager, and between colleagues. Done well, this can lead to constant improvements and a very positive workplace; done poorly it can cause conflict and a breakdown in communication. This course gives all the skills required to give and receive feedback effectively.
[minimise]
Teams with StyleThis is another course in the very popular Style Series. One...
[more]
This is another course in the very popular Style Series. One of the most frequent causes of problems in teams is the different personalities within the team: some people get on easily and naturally while others struggle to see each others perspective. This course helps participants understand and identify four different social styles and develop strategies to work effectively with each.
[minimise]
Internal customer service'The way we service the external customer is a result of the...
[more]
'The way we service the external customer is a result of the way we service each other - the internal customers'. This philosophy sums up this program which explores the way in which parts of an organisation are interconnected, the way they rely upon each other and the impact when they don't work together effectively. Specific strategies are explored to get the organisation working as one cohesive unit
[minimise]
Working Together: communication skillsThe difference between teams that work together well and those...
[more]
The difference between teams that work together well and those that don't can be simplified to one core set of skills: communication. Teams that communicate well have the ability to meet challenges positively, to work through conflict, to give and receive feedback from each other, to plan and assess performance .... In fact, pretty much everything that teams do is impacted by the quality of their communication
[minimise]
Organisational effectiveness / culture changeEmpowered to InnovateBusinesses operate today in times of greater and faster change...
[more]
Businesses operate today in times of greater and faster change than ever before. Those which are willing and able to move on from ‘the way we do things around here’ will thrive – those who don’t will struggle to survive. This course will provide your people with the skills to make consistent ongoing improvements in what they do, the way the do it and the product they offer.
[minimise]
Diversity in the Workplace, a culture without harassmentThis is not a course about compliance! Yes, companies need...
[more]
This is not a course about compliance! Yes, companies need to ensure the workplace is free from discrimination and harassment because the consequences are not good. However, diversity is really about the opportunity that businesses have – by creating a positive environment in which diverse ages, cultures, genders, backgrounds, personalities, etc can work together, businesses increase morale, image, staff retention and a host of other tangible bottom line outcomes.
[minimise]
Times, they are a changingThe question is no longer whether things will change. Instead...
[more]
The question is no longer whether things will change. Instead, the key is what will change, when it will change and how your people will cope with it. This session focuses on helping people get change into perspective, work through what it is about change that bothers them and develop strategies to move forward positively.
[minimise]
On the job trainingIncreasing learning needs and ever tighter schedules present...
[more]
Increasing learning needs and ever tighter schedules present a real challenge in many workplaces– how do you ensure staff are sufficiently skilled without disrupting workflows any more than necessary? The solution is often to train people on the job – but this only works well when the supervisors and managers doing the training have the skills to do the training properly. This course provides the skills to prepare, deliver and follow up on the job training.
[minimise]
Personal effectivenessMastering Time ManagementTime management has always been critical – in today&rsquo...
[more]
Time management has always been critical – in today’s world full of ‘time saving’ devices and systems, it has become even more important. If we are to be productive, satisfied, balanced and unstressed, it is critical that we manage our time effectively. This course challenges participants to think about time differently, helps them find ways to ‘save’ time and develops strategies to effectively reinvest that time.
[minimise]
Myers Briggs Type Indicator (MBTI)The MBTI works on two levels – it is great for self knowledge...
[more]
The MBTI works on two levels – it is great for self knowledge and it is an excellent tool for developing a team understanding. By completing a simple and confidential questionnaire, we make an assessment of each individual’s personality type. Knowing this means we understand what makes us tick and what our strengths and areas for development are. We also get a better understanding of how our team mates operate and gain an appreciation of the different approaches different people take.
[minimise]
AssertivenessAssertiveness is the fine line between aggressiveness and submissiveness...
[more]
Assertiveness is the fine line between aggressiveness and submissiveness that ensures we aren’t ‘pushovers’ but also prevents us behaving arrogantly. Finding this line takes the right attitude, good communication skills and practice – this course works on all of these factors.
[minimise]
Emotional IntelligenceMost people are familiar with IQ - but how relevant is it in...
[more]
Most people are familiar with IQ - but how relevant is it in today's workplace? Many studies show that emotional intelligence has a far greater impact on getting the job done well than either IQ or technical skill - and this is regardless of job role. So what is emotional intelligence? We will discuss this in depth during the course but briefly it refers to the ability to understand and manage your own emotions and those of other people
[minimise]
Setting and achieving goalsPretty much everyone knows that setting goals can have a major...
[more]
Pretty much everyone knows that setting goals can have a major positive impact on results - but many people fail to set goals because the process is intimidating, because they don't know how, because they aren't sure what they want, ..... the list goes on. This program helps people understand and set goals in a simple, effective way designed to remove the traditional barriers
[minimise]
Customer ServiceGame, set and match with great serviceCustomer service is one of the most over used yet poorly defined...
[more]
Customer service is one of the most over used yet poorly defined mantras in business today – we know it's important but what does it mean and how do we give it. Many businesses believe they lose customers for price and product reasons, yet the simple fact is at least 2/3 are lost because of the service they experience. This course gives your people all the skills they need to provide excellent service in telephone and face to face situations.
[minimise]
Confucius said, "I hear and I forget, I see and I remember, I do and I understand". The success of The Real Learning Experience training programs is based on the fact that the participants not only hear and see new ideas and skills, but they have the opportunity to experience and practice them. “Look beyond the Expected Towards the |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The Real Learning Ph: 1800 241 133 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
